Tuesday, September 4, 2007

ckg day #3

first day of work!
reported to the HR office first thing in the morning to get our uniform, name tags, pins.. went though some admin stuffs, orientation and mini training. we took so long to get our uniform done lar. but good thing is that everything is provided from top to toe. :) next, we reported to our own department - guest service center is where i am in. will be attached there for a month before i move to executive lounge.

guest service center aka Gsc is the operator center. we will recieve alot of calls from internal and external guests asking for many different kinds of questions. therefore in order to be able to pick up calls, i need to have a lot of information and knowledge about the hotel, surrounding area, everything! hahaha. guess when i'm done memorising, i can move on to club floor alr. hahah.

the most tiring part was when we were being brought on the hotel tour to meet all the department heads. we went into every single department offices in the hotel. craziness lar. but it really makes us feel welcome though. cos everyone was expecting us, knows tt we are coming. but after one big tour, saying hi and trying to remember who's who and what position they are in. and when i finally got back to my department. i was already so drained out.
anyway. i had my first meal at the staff canteen today. and i understand why are we blessed with the priviledge to dine in at the hotel restaurant alr. the chongqing taste is really very different. =/ the spicy numbs mouth.. rarr. i barely had 10 mouths of food for lunch. terrible jenn.

keep bumping into the GM bcos he dines in the restaurant very often too. breakfast saw him, dinner also. hahaha. i'm happy to see him around in the hotel seriously. as he gives me the feeling of home. hahaha. its true! should try to strike a conversation with him the next time if possible.

though i very much wanted to sleep in after i knocked off at 3:30pm, i still headed out as one of the front desk supervisor has offered to help us get the correct sim card. BUT. so damn suay, when we were ready to make our purchase, their system (like our hello shop or m1 shop) breakdown! roars. and they kept saying there's nothing they could do but to wait. so in the end, we still dont have any china line yet. wth. but my hotel room has free incoming! can call if you know how to lar. hahaha. room no 1417 :)

had kfc for high tea. shopped for some neccesity. waited for roommate to dye her hair black at the salon cos our hair needs to be blackk. came back hotel for dinner.. and here i am.
its my off day tml. :) SLEEPING DAY!

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